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CASE STUDY

Composite Front Door with Arch Frame

Location: London
Service Offered: Supply of composite front door with bespoke arched frame

Challenges & Goals

An installer needed a high-quality composite front door with a custom arch frame for a residential property in London. The door had to be manufactured to exact specifications and ready in time for a scheduled fitting.

The main challenge came when the completed door and glass unit wouldn’t fit inside the installer’s van. With the installation due the very next day, the risk of delay threatened both the installer’s schedule and the homeowner’s expectations.

Nova Trade Frames’ Approach

  • The bespoke door and arch frame were manufactured within five weeks of receiving the order.
  • When transport issues arose, Nova quickly stepped in to provide a solution.
  • To keep the project on track, we arranged next-day delivery direct to the homeowner’s address in London.
  • This ensured the installer could complete the job on time without disruption.

Key Takeaways

  • Bespoke composite door and arch frame delivered within agreed timescale
  • Flexible support prevented costly installation delays
  • Direct delivery maintained customer satisfaction and installer efficiency
  • Highlights Nova’s role as a trusted trade supplier of composite doors and glass units

Client Feedback

"Nova really saved the day on this one. Without their quick response, the installation would have been delayed. Both we and the homeowner were extremely happy with the end result."

Final Thoughts From Nova

This project is a great example of how we go the extra mile for our customers. By arranging next-day delivery, we kept the installation on schedule and ensured the homeowner received their new door without delay. It’s another example of how Nova makes trade supply hassle-free – reliable products, flexible service, and happy customers every time.